1. Who We Are
BSD One Security Solutions ("we", "us", "our") is a security installation company operating in the UK. This policy explains how we handle your personal data when you use our website or contact us.
Contact: 07379 868 718 | www.bsdonesecurity.co.uk
2. What Data We Collect
When you submit a quote request or contact us, we may collect:
- Your name, email address and phone number
- Property details you provide (type, location area)
- Message content from our contact form
- Basic website analytics data (via cookies)
We do not collect payment card details or sensitive personal data through this website.
3. How We Use Your Data
We use your information to:
- Respond to your enquiries and provide quotes
- Schedule and carry out installations
- Send aftercare information related to your installation
- Improve our website and services
We will never sell your data to third parties or use it for unsolicited marketing.
4. Data Retention
We retain customer records for up to 6 years for business and warranty purposes, in line with HMRC guidelines. Quote enquiries that do not proceed to installation are deleted after 12 months.
5. Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Lodge a complaint with the ICO (ico.org.uk)
To exercise any of these rights, contact us at 07379 868 718.
6. Cookies
Our website uses essential cookies required for basic functionality. We do not use tracking or advertising cookies without your consent. You can disable cookies in your browser settings at any time.
7. Changes to This Policy
We may update this policy from time to time. The date at the top of this page reflects the most recent update. Continued use of our website constitutes acceptance of any changes.